Business Analysis & Reporting

Many Health Care providers and insurers find it challenging to explore, analyze and report on key performance metrics across the company from a single vantage point.  Reporting tends to be fragmented and key performance metrics are derived from disparate data sources due to independently developed data repositories and reporting systems (e.g., membership information, employer groups, provider networks, risk and claims management, financial margin management, etc).

Many companies struggle to understand the underlying causes for key performance metrics across their companies. Being able to use data analysis and reporting to provide answers to questions such as "What happened?", "Why did it happen?", and "What can be done to improve or influence future change?" is a key challenge.

DHSoft specializes in delivering customized Business Intelligence solutions to help our Health Care clients make more informed decisions based on business performance trends.  We also enable our clients to integrate forecasted performance metrics into strategic planning processes, with stronger levels of confidence, by leveraging understanding of future member behavioral propensity.  Our solution leverages data access, integration, management and reporting systems to meet specific analysis and reporting needs.

We work with clients to implement off-the-shelf, best-in-class products that best meet their needs and customize those products to meet their specific requirements.  The components of our solution include executive dashboards, key performance indicators, OLAP cubes, on-demand reporting and geo-spatial analysis.  Our solution is flexible to easily meet evolving business requirements.

DHSoft's Business Intelligence solution provides an historic and real-time view of the business. In addition, we leverage predictive analytics to anticipate future performance.  Our solution can be used to guide activity such as revenue generation, member retention, and root cause analysis of performance metrics.  By understanding underlying causes for key performance metrics, our clients are better able to make informed decisions about why business performance has changed, or is anticipated to change, and then make informed decisions on how to remediate selected performance metrics.

As an example, DHSoft's Business Intelligence solution could leverage an integrated view of data to enable an insurer to more accurately assess claims liability that has been Incurred But Not Reported (IBNR), resulting in more efficient, timely and accurate claims accrual and expense estimation.

The benefits of DHSoft's Business Intelligence solutions include:

• A robust tool suite to access and analyze data.
• Less time spent on manual data manipulation and management, resulting in improved operational efficiencies.
• More time spent on analysis and interpretation of data resulting in better business decisions.
• Transformation of raw data into business insights.
• Faster analysis and decision cycles.
• Customized reporting that is easy to use and understand.
• Fact-based decision making.
• Ability to understand, analyze, and influence the underlying causes of key corporate performance metrics such as enrollment, income, claims, churn, etc.