Vision & Mission Value Proposition Business Philosophy Our Leadership Team

Solution Practices

Data Warehousing Business Intelligence Advanced Analytics - Customer Chemistry

Customer Acquisition Customer Retention Cross-Selling & Up-Selling Customer On-Boarding

Customer/Client Relationship Management Marketing Program Management

Vertical Industry Solutions

Communications

Customer Acquisition Customer Early-Life and On-Boarding Customer Retention Cross-Selling and Up-selling

Health Care

Integrated Data & Record Management Regulatory Compliance Business Analysis & Reporting Medical Care and Disease Management Fraud/Error Detection and Prevention Member Cross-Selling and Up-Selling Member Acquisition Member Retention Customer Relationship Management

Products

DirectImpact DirectForecast Text Point Customer Behavior Analytics Mart Contact Strategy

Insight-Driven Performance Service Approaches

Strategic Assessment Two-Day Discovery Analysis 90-Day Jump-Start Program

Solution Lifecycle Implementation and Management Solutions Hosting Technology Development and Implementation

White Paper Archive Webcast Archive Industry Articles & Reports Recommended Reading

Partial Client List

Press Releases Archived Press Releases Events

About Us

“Why compete on analytics? At a time when companies in most industries offer similar products and use comparable technology, high performance business processes are among the last remaining points of differentiation…What’s left as a basis of competition is to execute your business with maximum efficiency and effectiveness, and to make the smartest business decisions possible. And analytical competitors wring every last drop of value from business processes and key decisions.

--Tom Davenport and Jeanne Harris, Competing on Analytics

Company Overview

Founded in 1998, DHSoft is a privately held, veteran-owned company, headquartered in Herndon, Virginia and specializing in data insight-driven business performance solutions and services. DHSoft Insight-Driven Performance solutions enable companies to transform their data into insight and actionable intelligence about operational, financial, and customer behavioral activities and propensities. We help our clients reach the next level of business performance by implementing solutions which optimize data value, and generate greater levels of proactive insight and business-impacting performance resulting from improved data insight.

By using our Insight-Driven Performance solutions, clients are better able to understand their business operations and customer behaviors, and the fact-based determinants of their operational and customer data. DHSoft helps companies formulate and implement strategies and programs to drive more profitable operational and customer behavior. We further help companies optimize their use of actionable intelligence by implementing programs which align people, processes and technology so that the correct resources and business processes are in place to optimally leverage data, business intelligence and analytics for use in corporate and customer performance management strategy. DHSoft helps transform businesses into critical enablers of tactical and strategic execution.

DHSoft employs industry proven frameworks, technologies, best practices, and professional services to evolve and optimize customer data insight to achieve greater levels of profitability. By optimizing customer data insight, we enable our clients to better understand customer behavior, root causes, and help them operationalize data insight-based programs to improve customer experience and profitability.

Serving key industries such as Communications, Government, Financial Services and Health Care, DHSoft focuses on helping senior management increase corporate performance through enterprise-wide programs designed to integrate and improve organizational effectiveness and drive business results.